Mark Colgate

Mark Colgate is the associate dean of the Peter B. Gustavson School of Business at the University of Victoria. His teaching roles have taken him all over the world, including regular assignments at the China European Business School in Shanghai, the U.K., Ireland and New Zealand. An expert in customer service excellence, Mark has consulted for many service organizations including the Commonwealth Bank of Australia, TELUS, ASB Bank, the Bank of Ireland, the Bank of New Zealand, Kiwi Experience, Sony, Toyota and Enerco.

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"The business world and the sports world have always been intertwined... now readers have a playbook to help them connect the dots. Mark Colgate, in his 8 Moments of Power, has shown us how to help employees to grow technically, mentally and physically. I encourage all leaders to read this book."

Jeff Mallett
Founding President & COO, Yahoo!
Principle Partner, San Francisco Giants